Waste Removal

Waste removal enquiry, quote and invoice workflows in the UK

Organise collection enquiries, review item descriptions, quote jobs and issue invoices with clear payment follow-up.

Interactive demo uses an illustrative air-conditioning workflow and sample data.

Typical enquiry

Illustrative example

A customer requests removal of bulky household items from a property.

From enquiry to invoice

  1. 1

    Enquiry captured or added

  2. 2

    Team checks the details

  3. 3

    Job prepared

  4. 4

    Quote reviewed and shared

  5. 5

    Invoice and payment follow-up

Illustrative quote components

Collection, loading labour, transport and applicable disposal charges.

Illustrative items — your business sets the scope, price and taxes.

Human control

The operator confirms waste classification, collection permissions, access, disposal requirements and price.

Your business confirms prices and availability. Customers pay directly into your business bank account. A customer payment report does not mark an invoice paid; your business confirms payment after checking its bank account.

Receptionist option

Optional: capture incoming calls with Joqiva Receptionist.

Receptionist has a separate subscription and can be used without Back Office. Your team reviews the captured details. Business approval and number connection are required before the separate Receptionist trial starts.

What Joqiva does not replace

No waste carrier licensing, transfer note generation, route optimisation or regulatory compliance assurance.

Explore Joqiva

Back Office: 14-day trial, no card required. Receptionist has a separate trial after number setup.

Joqiva uses necessary cookies to run the service, keep it secure and remember required choices. With your consent, we may also use optional preference and analytics storage to improve the product. We do not currently use referral tracking, affiliate attribution storage, advertising or remarketing cookies. If analytics storage is not accepted, Joqiva may still send limited personless cookieless events to PostHog Cloud EU. They use no browser storage or persistent browser identifier, but PostHog may derive a privacy-preserving server-side hash. You can accept optional cookies, reject optional cookies, or manage settings.